As the Covid-19 pandemic took hold, we knew that listening to community feedback about what worked and what didn’t would be more important than ever when humanitarians, health workers, governments, and others came together to combat the virus.

Ground Truth Solutions has been supporting Accountability to Affected People efforts under the U-Learn Consortium which promotes improved outcomes for refugees and host communities in Uganda.

In partnership with the Netherlands Red Cross (NLRC) and the Ugandan Red Cross Society (URCS), Ground Truth Solutions supported the creation and implementation of a systematic feedback system for the Innovative Approaches to Response Preparedness (IARP) project in Uganda.

As the global pandemic emerged in early 2020, it presented unprecedented challenges both to refugee communities across Uganda and the humanitarian response implemented on their behalf.

We believe global humanitarian reform begins in places affected by disasters, not in global capitals. That’s why we want to understand how people affected by crisis experience humanitarian action – and help humanitarian actors change course as a result.

Ground Truth Solutions worked with the OECD Secretariat from 2016 to 2019 to provide people affected by crisis with a way to assess progress on humanitarian performance.